Udemy – Salesforce Business Analyst | Certification Prep & Project

Salesforce projects are growing rapidly — but success doesn’t come from technology alone. It comes from professionals who can understand the business, translate requirements, and align solutions with Salesforce capabilities. That’s exactly what a Salesforce Business Analyst does. This course is designed to take you from zero to job-ready, with a strong focus on real-world project experience and certification preparation.

What Makes This Course Different:

• Built around a real end-to-end Salesforce BA project (Capstone)
• Focus on business analysis skills — not coding or heavy admin work
• Covers actual workflows used in Salesforce implementations
• Aligned with Salesforce BA certification concepts

What You Will Learn:

• Stakeholder discovery & elicitation
• Process mapping & business analysis
• Requirements, user stories & Agile
• UAT, testing & release readiness
• Salesforce solutioning (config vs customize)
• AI, Einstein & Agentforce basics