What you’ll learn
- Understand how Salesforce Agentforce fits within the Einstein 1 Platform
- Use Agent Builder to create, configure, and manage autonomous agents
- Design agent topics, prompt templates, and intent recognition flows
- Connect agents to CRM data objects and use pre-built Salesforce actions
- Customize agent logic using Apex, Flows, and custom APIs
- Use the Atlas Reasoning Engine to power contextual decision-making
- Deploy agents across Slack, web apps, mobile, and other channels
- Run simulations, analyze metrics, and optimize agent performance
Master the power of AI automation with Salesforce Agentforce – the next-generation platform for building intelligent, autonomous agents on the Einstein 1 Platform.This in-depth course is your complete guide to Salesforce Agentforce, a revolutionary technology that enables professionals to create AI-powered agents that reason, act, and learn across customer data, business logic, and connected systems. Whether you’re a Salesforce Administrator, Developer, Consultant, or AI Enthusiast, this course will equip you with the knowledge and skills to design, deploy, and manage enterprise-grade AI agents using Agent Builder, the Reasoning Engine, and Salesforce’s trusted CRM data.What Is Salesforce Agentforce?






