Artificial Intelligence is transforming every aspect of IT. Cloud platforms, digital products, automation, DevOps, value streams, and AI-powered operations are redefining how organizations create value. The traditional approach to IT service management is no longer enough. That’s exactly why ITIL® 5 was created.
Released in 2026, ITIL 5 is the first AI-native, product-centric, Industry 5.0-aligned evolution of the world’s most recognized IT Service Management framework. It reflects how modern organizations actually operate today—where humans and intelligent systems work together to deliver value faster, smarter, and more effectively than ever before.
Whether your goal is passing the ITIL 5 Foundation exam, advancing your IT career, or understanding how modern organizations deliver digital products and services, this course gives you everything you need.
