Designing AI products is no longer about placing a chatbot on a screen or styling a fancy generative feature. It’s about understanding how intelligent systems actually behave — the unpredictability, the ambiguity, the confidence swings, and the strange-but-useful suggestions that make AI feel both powerful and unstable. This course teaches you how to design for that reality.
You’ll learn how to map and prototype AI behavior, create workflows that respond to uncertainty, and design transparent, trustworthy interactions for real users. Instead of focusing on generic UX processes, we go deep into the design challenges that make AI products fundamentally different: handling variable outputs, integrating behavioral states, interpreting confidence levels, guiding users through confusion, and shaping trust over time.
