Operations leaders in 2026 face a hard truth: traditional automation and RPA can no longer keep pace with the complexity of modern supply chains, purchasing workflows, and cross-department coordination. Applied Agentic AI: Systems & Design is a comprehensive, hands-on course built specifically for operations, purchasing, and technology leaders who need to move beyond static automation into truly autonomous, multi-step business process execution.
Across seven in-depth modules, you will learn how agentic AI systems actually work under the hood — the reasoning engines, memory systems, planning mechanisms, and tool-calling architectures that let an agent perceive a business condition, decide on a course of action, execute it against real enterprise systems, and reflect on the outcome. Using a single running case study — an automated supply chain reordering agent — you will follow one realistic business process from initial concept through to a fully governed, monitored, production-scaled system.






