Udemy – AB-900: Copilot & Agent Administration Fundamentals Guide

This course is designed to give you a clear, practical, and easy-to-understand foundation of Microsoft 365 Copilot, AI agents, and their administration—without unnecessary complexity. Whether you are an IT professional, business leader, or beginner, this course will help you confidently understand how Copilot works, how it is managed, and how it delivers real business value.

What You Will Learn –

In this course, you will:

• Understand Microsoft 365 fundamentals and core services like Teams, SharePoint, OneDrive, and Exchange
• Learn how Microsoft Copilot works, including architecture, data flow, and real-world usage
• Explore the role of Microsoft Graph and how it powers intelligent AI experiences
• Discover how Copilot works across apps like Word, Excel, Outlook, and Teams
• Learn Copilot administration, including licensing, setup, and access management
• Understand Copilot agents, their use cases, and how they are managed
• Gain knowledge of identity, security, and governance (Entra ID, RBAC, MFA)
• Learn best practices for secure and responsible AI usage
• Explore real-world business scenarios using Copilot and AI agents
• Prepare confidently for the AB-900 certification exam